Privacy Policy
Your Privacy Matters to Us
Last Updated: January 15, 2025
Information We Collect
At Prog-Task, we believe in transparency about what information we collect and how we use it. When you visit our website or engage with our financial management communication services, we may collect several types of information to provide you with better service and protect your interests.
Personal Information: This includes your name, email address, phone number, company details, and any other information you voluntarily provide when contacting us or signing up for our services.
We also collect technical information automatically when you browse our website. This includes your IP address, browser type, operating system, referring URLs, and pages you visit on our site. This data helps us understand how our website is being used and allows us to improve your experience.
- Contact form submissions and inquiry details
- Newsletter subscription preferences
- Website usage analytics and behavioral data
- Device and browser information for optimal site performance
- Location data (city/region level) for service customization
How We Use Your Information
Your information serves specific purposes that directly benefit your experience with Prog-Task. We use the data we collect to respond to your inquiries, provide relevant information about our financial management communication services, and keep you informed about updates that might interest you.
When you reach out to us through our contact forms or email, we use your personal information to respond promptly and appropriately to your specific needs. We may also use this information to follow up on conversations and ensure you receive the support you're looking for.
- Responding to inquiries and providing customer support
- Sending relevant updates about our services and industry insights
- Analyzing website performance to improve user experience
- Complying with legal obligations and protecting against fraud
- Customizing content based on your interests and preferences
Information Sharing and Disclosure
We don't sell, trade, or rent your personal information to third parties for marketing purposes. Your data stays with us and is only shared in very specific circumstances that are necessary for providing our services or as required by law.
Sometimes we work with trusted service providers who help us operate our website and deliver our services. These partners might include web hosting companies, email service providers, or analytics tools. When we share information with these providers, they're bound by strict confidentiality agreements and can only use your data for the specific services they provide to us.
We may disclose your information if we believe it's necessary to comply with legal obligations, protect our rights, investigate fraud, or respond to lawful requests from government authorities in Malaysia or other jurisdictions where applicable.
Data Security and Protection
We take the security of your personal information seriously and have implemented various measures to protect it from unauthorized access, alteration, disclosure, or destruction. Our security practices include both technical safeguards and organizational policies designed to keep your data safe.
All data transmission between your browser and our servers is encrypted using industry-standard SSL technology. We regularly update our security measures and monitor our systems for potential vulnerabilities. However, no method of electronic transmission or storage is completely secure, so we can't guarantee absolute security.
- SSL encryption for all data transmissions
- Regular security audits and system monitoring
- Access controls limiting who can view your information
- Secure data storage with backup and recovery procedures
- Staff training on data protection and confidentiality
Your Rights and Choices
You have several rights regarding your personal information, and we're committed to helping you exercise these rights in accordance with Malaysian data protection laws. You can request access to the personal information we hold about you, ask for corrections if any details are inaccurate, or request deletion of your data in certain circumstances.
If you've subscribed to our newsletter or other communications, you can opt out at any time by clicking the unsubscribe link in our emails or contacting us directly. You can also request that we limit how we process your information or object to certain types of processing.
To exercise your rights: Send an email to help@prog-task.com with your request. We'll respond within 21 days and may need to verify your identity before processing certain requests.
Data Retention and International Transfers
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Generally, we keep contact information and communication records for up to three years after our last interaction, unless you request earlier deletion.
Some of the service providers we work with may be located outside Malaysia, which means your information might be processed in other countries. When this happens, we ensure these transfers are protected by appropriate safeguards, such as standard contractual clauses or adequacy decisions that provide equivalent protection to Malaysian data protection standards.
Website Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience and help us understand how visitors interact with our site. Cookies are small text files stored on your device that remember your preferences and help our website function properly.
We use essential cookies that are necessary for our website to work correctly, as well as analytics cookies that help us understand visitor behavior and improve our content. You can control cookie settings through your browser preferences, though disabling certain cookies might affect some website functionality.
- Essential cookies for website functionality and security
- Analytics cookies to understand visitor behavior and preferences
- Preference cookies to remember your settings and choices
- No third-party advertising or tracking cookies without consent
Children's Privacy Protection
Our services are designed for businesses and professional individuals, and we don't knowingly collect personal information from children under 13 years of age. If we discover that we've inadvertently collected information from a child, we'll delete it promptly from our systems.
If you're a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can address the situation and ensure the information is removed from our records.
Policy Updates and Changes
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll notify you by posting the updated policy on our website and updating the "Last Updated" date at the top of this page.
For substantial changes that materially affect how we handle your personal information, we may also send you a direct notification via email if we have your contact information. We encourage you to review this policy periodically to stay informed about how we're protecting your privacy.
By continuing to use our website and services after policy updates are posted, you acknowledge that you've read and understand the changes. If you disagree with any updates, you can contact us to discuss your concerns or discontinue using our services.
Privacy Questions or Concerns?
We're here to help with any privacy-related inquiries
Bandar Bukit Raja, 41050 Klang, Selangor, Malaysia
Phone: +6046595122
help@prog-task.com